Daman Lottery - Privacy Policy

Information We Collect

Personal Information You Provide

When you register an account, participate in draws, or contact us, we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Residential address and state of residence
• Government-issued identification details required for age and identity verification
• Payment and transaction details, including UPI IDs, bank account numbers, and wallet information

Information Collected Automatically

When you access the Daman Lottery platform at damanlottery.club, we automatically collect certain technical data, including:

• IP address, device type, and operating system
• Browser type and version
• Pages visited, time spent on each page, and click-through data
• Cookies and similar tracking technologies as described in our Cookie Policy

Information from Third Parties

We may receive information about you from payment processors, identity verification providers, and fraud-prevention services for the purpose of validating your account and processing transactions securely.

How We Use Your Information

Account Management and Service Delivery

We use your personal information to create and maintain your Daman Lottery account, verify your eligibility to participate, process ticket purchases, and distribute prize winnings in accordance with applicable rules.

Legal and Regulatory Compliance

We are required by law to verify the age and identity of all participants. We use your information to comply with applicable Indian laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and tax reporting duties where winnings meet the statutory threshold.

Communications

We use your contact details to send you:

• Transaction confirmations and draw result notifications
• Important account and security alerts
• Promotional offers and updates about Daman Lottery draws, where you have consented to receive such communications

You may withdraw your consent to marketing communications at any time by clicking the unsubscribe link in any promotional email or by contacting us directly.

Security and Fraud Prevention

We analyse usage patterns and account activity to detect, prevent, and investigate fraudulent transactions, unauthorised access, and other illegal activities that may compromise the integrity of our platform or the safety of our users.

Platform Improvement

Aggregated and anonymised data may be used to analyse platform performance, improve user experience, and develop new features. This data cannot be used to identify you personally.

Legal Basis for Processing

We process your personal data on the following legal bases: (a) performance of a contract when providing lottery services to you; (b) compliance with legal obligations; (c) your explicit consent for marketing communications; and (d) our legitimate interests in maintaining platform security and preventing fraud.

Your Rights

Right of Access

You have the right to request a copy of the personal data we hold about you. We will respond to verified access requests within 30 days of receipt.

Right to Correction

If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain information directly through your account settings.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Please note that we may be required to retain certain data to comply with legal obligations, resolve disputes, or enforce our terms and conditions, even after you close your account.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict how we process your personal data, for example, while you contest the accuracy of the data we hold.

Right to Data Portability

Where processing is carried out by automated means and based on your consent or a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.

How to Exercise Your Rights

To exercise any of the rights listed above, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

Contact Us

For privacy-related queries or to exercise your data rights, please reach us at:

Email: [email protected]

We aim to respond to all privacy enquiries within 5 business days.